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Terms and Conditions

Last updated: January 20, 2026

1. Acceptance of Terms

Welcome to TopSeat. These Terms and Conditions (”Terms”) govern your access to and use of the TopSeat mobile application, website, and related services (collectively, the ”Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

TopSeat is a platform that connects freelance beauty professionals (including hairstylists, beauticians, barbers, and nail artists) with salon and beauty space providers who have available seats or chairs for rent. Our Services include:

  • Listing and browsing available salon seats and workspaces
  • Booking and reservation management
  • Communication between freelancers and providers
  • Payment processing for seat rentals
  • Reviews and ratings system
  • Profile management for both freelancers and providers

3. User Accounts

3.1 Account Registration

To use certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Types

We offer two types of accounts: Freelancer accounts for beauty professionals seeking workspace, and Provider accounts for salon owners offering seats for rent. Users may hold both types of accounts.

4. User Conduct

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any laws
  • Provide false or misleading information
  • Impersonate any person or entity
  • Harass, abuse, or harm other users
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any part of the Services
  • Use automated means to access the Services without permission
  • Circumvent any security measures we implement
  • Post content that is defamatory, obscene, or offensive
  • Engage in any activity that could damage our reputation

5. Bookings and Payments

5.1 Booking Process

Freelancers may request to book available seats through the platform. Providers may accept or decline booking requests at their discretion. A booking is confirmed only when the provider accepts the request and payment is processed.

5.2 Payments

All payments are processed through our secure payment system (powered by Stripe). By making a payment, you agree to the payment processor’s terms of service. Prices are set by providers and may vary.

5.3 Cancellation Policy

  • Freelancers: Cancellations made 24+ hours before the booking start time are eligible for a full refund. Cancellations within 24 hours may be subject to a cancellation fee.
  • Providers: Providers who cancel confirmed bookings may be subject to penalties and may receive negative reviews visible to other users.

5.4 Service Fees

TopSeat charges service fees to facilitate transactions. These fees are displayed before you complete a booking or accept a reservation. Fee structures may change with notice.

6. Reviews and Ratings

Users may leave reviews and ratings after completed bookings. Reviews must be honest, accurate, and based on your actual experience. We reserve the right to remove reviews that violate these Terms or our community guidelines.

7. Intellectual Property

The TopSeat name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of TopSeat. You may not use such marks without our prior written permission.

The Services and their contents, features, and functionality are owned by TopSeat and are protected by copyright, trademark, and other intellectual property laws.

8. User Content

You retain ownership of content you post to the Services. By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with the Services.

You represent that you own or have the necessary rights to post your content and that it does not infringe any third-party rights.

9. Disclaimers

THE SERVICES ARE PROVIDED ”AS IS” AND ”AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

TopSeat is a platform that connects users. We are not responsible for the quality, safety, or legality of the services provided by users, the accuracy of listings, or the ability of users to complete transactions.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOP SEAT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

11. Indemnification

You agree to indemnify, defend, and hold harmless TopSeat and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or violation of any rights of third parties.

12. Termination

We may suspend or terminate your account and access to the Services at any time, with or without cause, with or without notice. Upon termination, your right to use the Services will immediately cease.

You may terminate your account at any time by contacting us or using the account deletion feature in the app.

13. Dispute Resolution

Any disputes arising from these Terms or the Services shall first be attempted to be resolved through informal negotiation. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on the Services and updating the ”Last Updated” date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.