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Privacy Policy

Last updated: January 20, 2026

1. Introduction

Welcome to Top Seat (”we,” ”our,” or ”us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the ”Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information (profile picture, bio, professional qualifications)
  • Payment information (processed securely through our payment processor)
  • Business information (salon name, address, services offered)
  • Communication preferences

2.2 Automatically Collected Information

When you use our Services, we automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Log information (access times, pages viewed, IP address)
  • Location information (with your consent)
  • Usage data (features used, interactions with the app)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Connect freelancers with salon providers
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience
  • Send promotional communications (with your consent)

4. Sharing of Information

We may share your information in the following situations:

  • With Service Providers: We share information with third-party vendors who perform services on our behalf (payment processing, analytics, customer support).
  • With Other Users: Certain profile information is visible to other users to facilitate connections between freelancers and providers.
  • For Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • For Legal Purposes: When required by law or to protect our rights and safety.
  • With Your Consent: We may share information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure payment processing through certified providers (Stripe)

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@topseat.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the ”Last Updated” date. We encourage you to review this Privacy Policy periodically.